Terms and Conditions

Welcome to World Artisan Directory (WAD).
Thanks for using our products and services (‘Services’). The Services are provided by WAD, located in Sydney, Australia.
By using our Services, you are agreeing to these terms. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.worldartisansdirectory.com website (the “Site”).
Our Services are very diverse, so sometimes additional terms or product requirements may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. By accepting this User Agreement, you agree that this User Agreement will apply whenever you use the WAD services, or when you use the tools we make available to interact with the WAD services.


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: ‘Client’, ‘You’ and ‘Your’ refer to you, the person accessing this website and accepting the Company’s terms and conditions. ‘The Company’, ‘Ourselves’, ‘We’ and ‘Us’ refer to our company. ‘Party’, ‘Parties’ or ‘Us’ refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Client’s needs in terms of providing the Company’s declared services or products, in accordance with and subject to applicable Australian/International laws.

Application of and Acceptance of Terms and Conditions

For the purposes of this Agreement, the ‘User’ is any person who accesses the Site for whatever reason, regardless of whether the User has registered with WAD as a registered user or whether such User is a paying customer for a specific service provided by WAD. A User includes the person using this Site and any legal entity which may be represented by such person under actual or apparent authority.
By accessing/using the Site, you thereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access of use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept any part of the Agreement, then please do not use this Site.

Users Generally

Users may use this Site for their own personal purposes. By accessing this Site, Users agree to not copy, reproduce or download any information, text, images, video-clips, directories, files, databases or listings available on or through the Site for the purpose of reselling or redistributing the WAD Content, mass mailing (via emails, text messages, physical mail or otherwise), operating a business that competes with WAD, or otherwise commercially exploiting the WAD Content. Also, systematic retrieval of WAD Content from this Site (either directly or indirectly through robots, spiders, automatic devices or manual processes) without written permission from WAD is prohibited. Anything not expressly permitted in this Agreement is also prohibited.
WAD reserve the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User thereby agrees that in no event shall WAD be liable for the User’s or 3rd parties inability to use the Site (caused by disruption of the Site, limited access, changes to or termination of any features in the Site or otherwise), any delays, errors or omissions with respect to communications of transmissions, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Site or any of its features).

Registered Users

Users who have filled out the online registration form on the Site by providing their information (such as name, address, telephone/fax number, email address, details of their business, etc.) is a Registered User of WAD. WAD will generate an account (‘Account’) for each Registered User, and will also assign for each Registered User a ‘User ID’ or ‘Login’ for log-in access to its own Account.

If the Registered User is a business entity, then it is understood that:
A. You have the authority to bind the entity to this Agreement;
B. The address issued/registered is perceived to be the principal place of business of such business entity; and
C. All other information provided by you through the registration process is true, accurate, current and complete. For the purposes of this provision a branch or separate representative office will not be considered a separate entity and its principal place of business will be deemed as its head office.

WAD can suspend or terminate a Registered User’s Account at any time by giving no less than 24 hours-notice to the Registered User. However, notice will not be required for such termination if:
A. WAD reasonably determines that there is any breach of the provisions of this Agreement by the Registered User; or
B. WAD has reasonable grounds to suspect the information provided by the Registered User is inaccurate, untrue, incomplete or is not current; or
C. WAD reasonably believes that the Registered User’s actions may cause financial loss or legal liability to the Registered User, WAD’s other Users, or WAD or its affiliates.

Notwithstanding the sections aforementioned, WAD may refuse registration and deny the issuance of an Account to any User for whatever reason.

Users who Post Information on WAD

To be able to post information on the Site, you must be a Registered User. You can post information using the self-help submit and edit tools provided through the Site.
No sales agency relationship is created between any User and WAD, our affiliates, directors, employees/officers by virtue of WAD’s display of any of the User’s information on the Site.
Each User hereby represents, acknowledges, warrants and agrees to provide WAD with true, accurate, current and complete information to be displayed on the Site, and also agrees to maintain and promptly rectify all information to keep it up to date, true, accurate and complete. Users also grants an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) licence to WAD to display and use all information provided by such User in accordance with the purposes set forth in this Agreement and to exercise the copyright, publicity, and database rights you have in such material or information, in any media known/unknown.

Each User hereby represents, acknowledges, warrants and agrees that it has obtained all necessary third party copyrights or trademark licences and permissions and shall be solely responsible for ensuring that any material or information posted by it on the Site, or to WAD or authorises WAD to display, or the products represented thereby, do not contravene or violate the copyright, trademark, trade secret or any other personal or proprietary rights of any third party, or is posted with the permission of the owner(s) of such rights.
Each User hereby represents, acknowledges, warrants and agrees that all information submitted to WAD for display on the Site will not contain any fraudulent information and offers, or sales of counterfeit/stolen items, or sales of items that are prohibited by the applicable law, or otherwise promote illegal activities. Users also agree that they shall not be a part of scheme to defraud other Users of the Site or for any other unlawful purpose, and also agree that the sale of their products or services will not infringe or violate any third party’s copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity/privacy.

Users also agree that their posting on the Site will not violate any applicable law, statute, ordinance or regulation such as export control laws, consumer protection, unfair competition, anti-discrimination or false advertising.

Posting of information by the Registered User on the Site should also not be defamatory, libellous, threatening, harassing, obscene, or contain or infer any pornography or sex-related merchandising or any other related promiscuous, explicit sexual related materials, or any materials otherwise deemed harmful to minors and conducts that can constitute a criminal offence or civil liability or any other law/regulation. The post should also not contain or promote any discrimination based on race, sex, religion, nationality, disability, sexuality, age or orientation.

Registered Users are prohibited from soliciting business from any Users in connection with a commercial activity that competes with WAD. Users are also prohibited from posting information or materials that contain any computer viruses or other destructive devices and codes that have the effect of damaging, interrupting, intercepting, expropriating and invading any software or hardware system, data or personal information. Users are also required to not link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement; or otherwise create any liability for WAD or its affiliates.

WAD reserves the right to remove any material displayed on the Site which it reasonably believes or suspects that it is unlawful, could subject WAD to liability, or violates this Agreement, or is otherwise found inappropriate according to WAD’s opinion.

WAD reserves the right to cooperate fully with governmental authorities, private investigators and or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, WAD can disclose the User’s identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action, and WAD shall not be liable for damages or results thereof and User agrees to not bring any action or claim against WAD for such disclosure.

Fees and Services

WAD is continuously growing, and there may be services produced by the Site that may require payment from time to time. WAD’s specific service terms contain other terms applicable to such payments, billing arrangements, and arrears of service charges. Users are required to comply with all relevant terms regarding payment to WAD.
Although access to the Site and its certain features are provided to all Users free of charge, WAD does nevertheless reserves the right, without prior notice, to restrict access to certain areas or features of the Site to paying Users or Users who undergo a specific registration process. WAD reserves the right to deny and refuse any Users who have paid for their services in the Site for whatever reason in order to protect WAD’s interests.
The Services of the Site allows Users to discover, watch, and locate others content, provides a page for people to connect, inform, and inspire others across the globe, and acts as a platform for Artisans to display their original content on the Site.


The content on the Services can include videos, audio, graphics, photos, text, brandings (including trade names, trademarks, logos, or service marks), and or other materials provided by Users. Users hereby agree that the content published by them on the Site is their sole responsibility and not WAD’s. WAD is under no obligation to host or serve a User’s content. Any content deemed to not comply with this Agreement, where such content violates the guidelines or the law, shall be reported to WAD immediately.
WAD may from time to time upload documentary videos on the Site showing subjected Artisans from around the globe, demonstrating their arts-craftworks. These videos, images, audios, and dialogues will be copyrighted and would be protected from being reproduced without the informed consent of WAD.

Transactions between Buyers and Suppliers

Users should note that through this Site, WAD provides an electronic web platform, allowing buyers and suppliers to exchange information about products and services. This does not mean that WAD represents the seller or the buyer in specific transactions. Also, WAD does not charge any commissions from completing any transactions. Consequently, WAD does not control nor is responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Site, and nor is WAD accountable for the incomplete of sale transactions made by suppliers or incomplete purchases made by buyers.

Users are cautioned to recognise people acting under false pretences when using the Site. WAD has done everything within its power to ensure that people registering to the Site are who they claim to be by requiring them to provide specific information to verify their identity. Users should nevertheless be warned that WAD cannot and does not confirm each User’s purported identity. Thus, Users are required to stay vigilant and are encouraged to use the various tools available on the Site, as well as common sense, to protect themselves from suspicious dealings.

By accessing this Site, Users acknowledge that there are risks associated to purchase and sale transactions when using the Site. These risks include, but are not limited to, misrepresentation of products or services, fraudulent schemes, unsatisfactory quality, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract or transportation accidents. Thereby, each User agrees that WAD shall not be responsible or liable for any damages that results of or in connection to the aforementioned risks when using the Site.

Users are solely responsible for the terms and conditions of the transactions they make when using the Site. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify and hold harmless WAD and its officers, employees, directors, agents or affiliates from all claims, demands, actions, proceedings, costs, expenses and damages arising out of or incidental with such transactions when using the Site.

Limitation of Liability

WAD makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness, or current information provided on or through the Site. Each User is solely responsible for the materials they download from the Site that may damage their computer system or cause loss of data on their electronic system. No advice or information, whether oral or written, obtained by any User from WAD or through the Site shall create any warranty not expressly stated herein. Under no circumstances shall WAD be liable for any delay or failure or disruption of the content or services delivered through the Site caused either by nature, forces or causes beyond WAD’s reasonable control.

Each User hereby agrees to indemnify, release and hold harmless WAD, its affiliates, directors, officers, and employees from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise due to User’s use of the Site, or from its breach of any terms and conditions of this Agreement. Each User further agrees that WAD is not liable for any materials posted by others that are defamatory, offensive, illicit or contains any other risks that are derogatory/damaging to the User, and Users agree that they (Users) shall be solely responsible for such materials they post.

WAD shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:
A) the use or the inability to use the Site;
B) any defect in goods, samples, data, information or services purchased or obtained from a User or a third-party service provider through the Site;
C) unauthorized access by third parties to data or private information of any User; or
D) statements or conduct of any User of the Site.

Intellectual Property Rights

WAD is the sole owner and lawful licensee of all the rights to the Site and the WAD Content. The WAD Site and Content are WAD’s intellectual property protected under worldwide copyright and other laws. All title, ownership and intellectual property rights are protected and reserved to WAD, its affiliates or licensors of the WAD Content. World Artisan Directory, “https://www.worldartisansdirectory.com”, and related icons and logos are registered trademarks of WORLD ARTISAN DIRECTORY in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorised copying, using or publication of these marks are strictly prohibited.


By using WAD’s Services, Users agree that WAD may collect, use and share information in accordance with this Agreement (as amended from time to time). This privacy provision may be amended any time (whether a notice has been issued or not), and Users that continue to use WAD’s services after the amendment will constitute their agreement to be bound by the revised version of this provision.

Any information provided by Registered Users will be collected and stored. Information collected can include ‘Data’ (which includes personal and non-personal data); or ‘personal data’ can be any information that can be used to identify a User. Personal data would be provided by the Users when they initially register to the Site. Personal data may include the following: name, phone number, email address, mail address etc. Other data may also be collected such as shared information about Users by others, and location data, log information and public information. Location data typifies information about the User’s location (e.g. when Users use WAD’s Services at a specific location detected by the global satellite navigation system (GPS), WIFI and or other sensors used by Users from their device. Log data refers to technical information that is collected by WAD automatically when Services are used, either through cookies or other means such as configuration data provided by mobile device, web browser, or other programs used to access WAD’s Services, IP address, and many more.

Each Users information are collected for the purpose of increasing customer service, security, fraud detection, and filing and backup purposes when WAD provides services. Additionally, WAD collects information from Users to provide Users promotional materials, to help them better understand how they can access and use the Services, and to respond to customers wishes and preference by improving current and new services.

Excepts as permitted by this Agreement or with Users’ consent, WAD will not transfer any Users’ personal data to any third party for any purpose. Users personal data can be shared to WAD, its affiliates and or third-parties where it will be used for the following purposes: (a) to provide an efficient service to Users; (b) for commercial use (to allow WAD to better understand and improve their Services); and (c) to enforce WAD’s rights to better fulfill their responsibilities and rights in accordance with this Agreement. These third parties may be located outside of Users’ jurisdiction, and they may also use and store personal data outside of their jurisdiction for such purposes.

If WAD permits any third-party to collect and use personal data of any Users, WAD will make reasonable efforts to ensure that the third-parties will only use the personal data in the following situations: (i) comply with this Agreement and this privacy provision; and (ii) subject to any other instructions WAD may give to these third-parties, they will be required to implement confidentiality and security measures to safeguard Users’ identity and personal data.

WAD encourages Users to consider the appropriateness of the personal information (such as photos or information about social activities etc) posted on the content of WAD as some information are deemed as sensitive in some jurisdictions across the globe. By posting such sensitive data, Users agree that it will be similarly processed in accordance with the purposes and methods described above. However, WAD will not use sensitive personal data for promotional purposes.

Notice for Termination or Suspension

WAD will notify Users with the reason for termination or suspension unless WAD reasonably believes that to do so: (a) would violate the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for WAD or its affiliates; (b) would compromise an investigation or the integrity or operation of the service; or (c) would cause harm to any User, other third-party, WAD or its affiliates. WAD has the right to suspend or terminate any Users’ access to their login-account or any other WAD services if WAD (a) reasonably believes that the User has violated these terms; or (b) User uses WAD’s services to cause WAD or other Users of the Site to face risks, threats, and or to disrepute WAD’s reputation; or (c) if the User has not used the Site for a long time; or (d) any other reason. When it is reasonably practicable, a notice of suspension or termination of service will be delivered to the subjected User.

If a User’s account is terminated, WAD cannot guarantee that the User’s content is not permanently deleted, therefore, it is essential that Users shall regularly backup files of their content.


Subject to this Agreement, User’s agree that they will not claim against WAD for any statement that is not clearly stipulated in this provision. The invalidity of any provision or part of any provision of this Agreement will not affect the validity or enforceability of any other provisions of this arrangement. Any invalid or unenforceable provisions shall be struck, and the remaining provisions shall be enforced.

WAD and the User under this Agreement are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created as a result.

WAD’s failure to enforce any right or failure to act with respect to any breach by a User under this Agreement will not waive that right nor waives WAD’s right to act with subsequent or similar breaches.

Any disputes or claims arising from or related to any of the provisions of this Agreement will be governed by the laws of the Australian courts. Users agree that any claim or dispute they have against WAD shall be resolved by a court located in Australia. WAD may automatically assign this Agreement in their sole discretion pursuant with the notice provision below. Except for reporting policy violations and intellectual property infringements, any legal notices from any Users shall be served on WAD’s national registered agent. WAD will send notices to such User’s via the email address or registered mail address they provide. These terms may be updated at any time, with updates taking effect 30 days after they are initially posted on the Site. No other amendment to these terms will be effective unless made in writing, signed by Users and by WAD.

Contact Us

If you have any questions about these Terms, please contact us at (email)